Our Testimonials
We've gathered our client testimonials so you can see what other people have to say about working with Inspection Services Group.
(330+ Reviews) Across All Locations
(From 1045 reviews)
Rating · 5.0 (14 reviews)
Terry Mossman
15:06 08 May 25
Panos of Inspection Services Group was great to work with. He arrived early, fully prepared. He was methodical and thorough in his inspection. He took the time to show, and explain his findings as he went. He also shared some very helpful tips for maintenance of various building systems. I would not hesitate to recommend Panos and the Inspection Services Group.
Beverly Bambury
00:18 07 May 25
My inspector, Ricardo Arenas, was very knowledgeable about condos (what I am buying), and he was straightforward and easy to understand. His thoroughness and willingness to ask questions and dig to figure things out were very impressive, too. I would definitely recommend ISG and absolutely Ricardo specifically.
Parth Limbachiya
23:14 28 Apr 25
Great and detailed inspection by Panos.
Sara Ciav
22:20 26 Apr 25
Ricardo was outstanding. Very thorough, knowledgeable and personable. Would highly recommend
Gini Rose
13:45 19 Apr 25
I've been working with Inspection Services Group for many years and they continue to exceed expectations. James recently performed a home inspection for my buyer clients and, as always, he was phenomenal. He is incredibly detail oriented, extremely knowledgeable, and thorough in every aspect of the process. His calm, professional approach helps clients feel confident and informed, and I truly value the care he brings to each inspection. This is the only home inspection company I trust and recommend. Consistently top notch service!
Joe Sarmento
18:07 05 Apr 25
Very attentive, explained everything in detail and took time to answer any questions
Daniela- Santos
21:18 03 Apr 25
We have a home inspection done by Ricardo, which was amazing! He is very detailed oriented and polite. We are happy to choosing Inspection Services Group Services.
Adam James
17:37 31 Mar 25
Very knowledgeable, and easy to work with. Thank you for the great work!
Jorge Chon
16:02 28 Mar 25
I was really impressed with the knowledge and the level of detail the inspector(James) provided.Had all the right tools from thermal guns, drone and humidity sensor to name a few.He was thorough and organized and provided lots of feedback.Truly appreciate their service.We received the report in just a few hours with photos and recommendations in how to properly maintain or reach out to preferred vendors list.
Karen Sargent
13:27 26 Mar 25
We had the pleasure of working with Panos and Ricardo for our home inspection. From start to finish, the experience was exceptional. Panos was incredibly thorough and meticulous. Their attention to detail was truly remarkable and the final report extensive, complete with photos and clear explanations. Panis explained the process and findings in a way that was easy to understand.Beyond their technical expertise, Panos and Ricardo were also incredibly professional and courteous. They arrived on time, were respectful of the property, and answered all questions thoroughly.We would highly recommend their services to anyone looking for a reliable and trustworthy home inspector. Their professionalism, expertise and excellent communication made the entire process stress-free!
Troy Huneault
12:04 20 Mar 25
I had Ricardo in to do my home inspection. As a first time homebuyer I was stressed out not knowing what to look for. Ricardo was extremely informative. Showed me everything I needed to know, and carried all that information into the report. Thank you Ricardo!
Spencer P
21:03 15 Mar 25
Inspector was very thorough and knowledgeable. 10/10
Jesse S
21:06 13 Mar 25
Pleasant and polite. Answered all questions/concerns we had. Highly recommend!
elizabeth c
17:34 12 Mar 25
fantastic experience with ricardo. exteremely professional and thourough. he did not cut any corners and ensured we understood everything he was showing us. very friendly and made us feel much more comfortable buying our first home. would absolutely recommend!
Krista M
22:18 06 Mar 25
Very thorough! My father went to the inspection as I was at work and he was thoroughly impressed. Called me the next day to tell me additional information he thought of after the inspection. I'm very happy!
Azul Vivienne Allen
21:53 28 Feb 25
A friendly and profesional attitude would definitely recommend to friends and family!
Melanie Lambert
22:03 26 Feb 25
Amazing service
Mario K
23:34 22 Feb 25
Very thorough inspection, professional, took time to answer all our questions and concerns. Would recommend using Pano
zakia Arsalan
22:11 19 Feb 25
It was a great experience with Panos Loucaides. He inspected really well and explained us everything that we needed to know.
Lisa Rosa
16:15 16 Feb 25
Panos conducted a pre-listing home inspection for my client. He was thorough, extremely knowledgeable and very professional. He explained the deficiencies and provided solutions. He offered to return to the property to update the report once deficiencies were addressed. I have complete confidence in the information that Panos has provided. This offers peace of mind to my client and allows me to list with confidence. Thank you for your incredible service!
Eduardo DaSilveira
22:30 15 Feb 25
From the time of the booking all the way to completion, Inspection Services Group made the inspection of the property we are considering flawless! Booking availability on the website was easy, and lots of slot options were open. Even with this bad weather, they showed up on time, and everything that was promised was delivered. Of course, that had a lot to do with the inspector, Ricardo; he was prompt, professional, knowledgeable, and courteous, and he took his time to explain and show everything we needed to know about the house. I can tell that it was money well spent, and I strongly recommend this company. If you can have Ricardo assist you, it would be even better. Thank you for the great service!
Junior F
22:09 11 Feb 25
All ways a pleasure dealing with James
Ken Paradis
17:57 29 Jan 25
Inspector was prompt knowledgeable thorough and extremely helpful. Everything I could have wanted.
Joanne Armstrong
22:56 25 Jan 25
We did two home inspections with Panos and he was phenomenal. Very thorough, explained all the details, and pointed out the big and small issues. He helped us make the right choice when buying a home and saved us so much money in the long run.
Vanessa Gracey
00:41 19 Jan 25
I am so happy that Panos was our inspector! He was so professional, knowledgeable and throughly inspected the home. I am beyond impressed and would recommend him to anybody. Thanks Panos!
Juan
19:45 18 Jan 25
Good serviceVery professional
paterno29
03:00 05 Jan 25
Starting from the contact services at their main office, we encountered a very professional and accommodating agent by the name of Brittney and she helped us book an appointment for a last minute inspection and even out of town. She was very helpful and explained the process in a 10 minute call. Their prices are very reasonable even when out of the area. There is no extra cost unlike other companies. When the day of inspection came, Ricardo was very punctual arriving at the property at the scheduled time. He was very polite and professional patiently explaining to us the process behind this and what to expect during and after the inspections but emphasized on the results that he will have based on the things that he sees and his observations. He took the time to be thorough and included us on all the data that he gathered in the two-plus hours that he spent but very methodical at every area. The results were delivered within a day as promised, making the process still stay at the proper timeline that we have. He emailed the results with great detail for us so we can present this to the seller.I would recommend this company for all the positive experience that we had and the convenience they give their clients for doing such a professional job. With that in mind, Ricardo is, if not one of their best inspectors.
Zane
02:21 28 Dec 24
James was knowledgeable, courteous, and professional.
cathhy yu
21:31 11 Dec 24
James Porteous is the best home inspector I have ever met. He is highly experienced, incredibly patient, and takes great responsibility for both the properties he inspects and his clients. His professionalism and attention to detail make him truly trustworthy.
Emese Graham
19:05 05 Dec 24
Very thorough, thank you James!
Gudrun B
21:04 04 Dec 24
Panos was very helpful and clearly explained issues that presented.
Ashley Cox
21:09 28 Nov 24
Very impressed with the level of knowledgeable and professionalism. James Porteous was detailed/thorough yet also efficient. Easy to get in touch with and quick responses.
w remie
18:08 23 Nov 24
Ricardo was great at explaining what he found. Very thorough in his investigation. Very happy with the service received.
Stefanie G
00:42 21 Nov 24
We recently had the pleasure of working with Panos and cannot recommend his services enough! My husband and I made an offer on a home with a condition of home inspection. We were shocked by the number of issues he uncovered – structural problems, electrical hazards, and plumbing concerns that could have cost us thousands. Thanks to his meticulous attention to detail, we were able to walk away from that deal and avoid a potentially disastrous investment.Impressed with his professionalism, we decided to hire him again for a second home we were considering. This time, we were looking for reassurance, and Panos did not disappoint. He took his time, carefully inspecting every inch of the property, providing a detailed report that gave us all the information we needed. Panos’ ability to explain complex issues in simple terms made us feel confident in our decision to proceed.What stood out the most was his transparency and dedication to ensuring we were fully informed before moving forward. Thanks to his exceptional service, we felt secure in purchasing our new home, knowing that we had all the information we needed to make an informed decision.If you’re looking for a knowledgeable, thorough, and reliable home inspector who genuinely has your best interests at heart, Panos’ is the one to call. We’re incredibly grateful for his expertise and the peace of mind he’s given us in our home-buying journey.
Joseph K
22:38 20 Nov 24
Panos is amazing. Very easy to book. Extremely knowledgeable. Takes his time to explain everything to you. Best home inspector I have come across. Highly recommended. He is also very quick to get you the report and always on time.
Theresa Richardson
14:52 14 Nov 24
Very professional and educatedMade me feel very comfortable and provided solutions
Clayton Roenspiess
17:35 11 Nov 24
James is awesome, I would highly recommend him to anyone.Helpful, professional, knowledgeable, gives gold advice and displays a really good understanding of building codes, electrical codes etc.Very impressive
David Wainwright
19:51 04 Nov 24
Great job. Went very smoothly