Careers
Open Position: Certified Home Inspector
Primary Objectives
- Provide detailed information through written and verbal communication regarding the findings of the inspection
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Ensure the client receives unbiased yet neutral feedback regarding findings
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Build trust with clients and real estate agents using a calm demeanour, consistency, honesty, thoroughness, and communication
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Produce consistent services, both written and verbal
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Communicate value to the client regarding additional services that are provided
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Communicate as a team player within the organization regarding opportunities to improve service, value, and product offerings
Regular Work Activities
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Perform residential home inspections as per CSAA770 Standards Of Practice
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Perform add-on services inspections, as required and certified for, such as mould, thermal, Air Quality Assessments, Radon tests, etc.
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Attend ongoing training in-house and field
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Role-play training
Key Skills
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Be teachable/coachable
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Strong attention to detail
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Strong verbal communication skills
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Exceptional organizational skills
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Well-developed empathy for working with stressed clients
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Ability to actively listen and remain calm under pressure in confrontational situations
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Ability to interpret and analyze data
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Concern about doing things the “right way”
Compensation
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Full-time employment, Base Salary plus Income split
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Benefits and vehicle expense reimbursement
Job Requirements
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Certified and trained (Course either online or in a college accepted by the company and Internachi certification)
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Inspection experience – Preferred
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Customer service/relations
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Building experience – Not needed, but beneficial
Behavioural Requirements
We are looking for a detail-oriented person who is a great communicator, connects with people, and has the ability to learn the technical aspects of home inspections. While being certified and having industry experience is beneficial, it does not limit the scope of hiring for this position.
This position also requires someone who is comfortable with growth and change and is willing to learn and adapt to an ever-changing industry that continually requires higher levels of competencies. Attention to detail is critical as is the ability to communicate very well both in writing and verbally. Punctuality is also required.
We are looking for teachable team players who thrive in an environment of teaching and motivating. We seek someone who is not afraid of change or a challenge, is able to lead by example, and does not mind working in the ‘trenches’ when the need arises. This person will also handle the more difficult and delicate matters with finesse, professionalism, and expertise. This person holds a high degree of self-accountability.
Sales of services and acquiring client reviews are obtained with an engaged and motivated inspector. The inspector has a willingness to teach others and brings a positive approach to challenges faced in the field.